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DELIVERY & INSTALLATION REQUIREMENTS


    Deliveries



    It should be noted that if our Delivery Service is required, we do reserve the right to `drop at kerbside' ONLY. Should the Customer require items to be taken to a particular part of their garden, an additional charge may be levied if any obstacles or difficulties, as listed below, were not clearly and honestly advised at the time of ordering this service.

    Please note that for reasons of Insurance and Health & Safety, items CANNOT normally be carried:

    • THROUGH HOUSES OR GARAGES
    • ACROSS NEIGHBOURING PROPERTIES
    • OVER WALLS, FENCES OR HEDGES (above 1’ High)
    • UP OR DOWN LARGE NUMBERS OF STEPS (10 or more)
    • OVER LONG DISTANCES (above 25m)
    • or
    • ACROSS ROUGH OR BOGGY TERRAIN

    Installations



    If this service is required, it is imperative that, in addition to the delivery requirements above, any base is already prepared and must be:

    FLAT, LEVEL, FIRM & SQUARE

    If, when we arrive to install, we find that the base is unsuitable, we will either require a signature from the Customer instructing us to proceed irrespective, or leave the building on site* and return to erect it once the base has been remedied, whereupon an additional delivery charge will be made.

    It should be noted also that if, upon arrival, it is found that there is restricted or unreasonable access (see Delivery Service above), the building will be left at kerbside* for the Customer to make alternative arrangements for it to be carried to site - we will then return to erect the building. In such cases an additional delivery charge will be made.

    • * Any balance outstanding on the building shall become payable in full at the ime of deliver